Values

With a global business come global responsibilities. At Palmerston our core values ensure that we respect these responsibilities, in all that we do, no matter where we choose to operate. As outlined in our Corporate Code of Employee and Business Conduct, these shared values inspire us to be a better employer, business partner, financial investor or manager. Above all, these values provide the foundation for providing a consistent quality guest experience.

Loyalty

Each employee is trained to deliver the "Club Service" concept, which focuses on providing the highest standards of genuine service, facilities and personal behaviour. This has a direct positive impact on our guests and allows us to treat every guest as a valued member. We strive to be the best employer by treating our employees with respect and fairness and by providing them with personal development opportunities. We treat our partners, suppliers and contractors with integrity and transparency. This ethos promotes loyalty and repeat business.

Integrity

We believe in conducting all our business dealings with integrity. We act responsibly, as outlined in our Corporate Code of Employee and Business Conduct, and we apply the same ethos to our contractors, consultants and suppliers.

Accountability

We strive to be openly accountable and willing to align decision-making power with responsibilities at all levels of our organisation. This means honouring commitments and accepting responsibility for our actions and behaviour.

Trust and Transparency

Trust is at the core of all ethical business dealings. Trust that others will do as they say and trust that we will live up to our commitments. The key to building trust is transparency, both in the way we communicate with others and through providing timely and accurate information.

Teamwork

We believe in leveraging the abilities of our employees, suppliers, contractors and business partners through a cooperative team approach to overcoming challenges and project implementation. Interacting with other group and team members is a vital part of everyone's job.